Netscaler Insight with Appflow and Session reliability

By | June 30, 2014

A couple of days ago I was involved in a case where ICA sessions were suddenly disconnected and the users were unable to reconnect. The setup was a simple ICA-proxy access gateway using the latest build (126) and there were no error messages on the Storefront server.

After involving Citrix support they recommended that we disable AppFlow for the access gateway (since this deployment used Netscaler Insight to monitor ICA sessions) then suddenly things started to work again.

Now I knew that I’ve seen this issue before somewhere on twitter, a quick tweet discovered that someone else has seen the issue as well.


So apparently using Appflow with session reliability is a NO-GO!

If someone has managed to test this with 10.5 please give me some feedback if this has been fixed!

6 thoughts on “Netscaler Insight with Appflow and Session reliability

    1. msandbu Post author

      Hi John,

      Thanks for the reply, do you know if this is going to be fixed in the next release ?

  1. vincentsdc29

    Did you have any update? I Will try in the next few days with latest firmware of Insight Center and ADC ( I’ll keep you informed if you want to.

    1. msandbu Post author

      Haven’t heard anything if it is working, please notify me, would appriciate it

  2. Stefan

    For me it worked with the newest 10.5 Firmware.
    Session reliability works now, for Appflow I can’t tell you right now.

    1. msandbu Post author

      Hi Stefan, indeed Citrix stated that this is fixed in the latest firmware.


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