Over the years have spent endless times in forums and such I have always found the community a valuable asset to help even in desperate times when I’m stuck with an upgrade that does not work or get some feedback when I’m wondering about if “Will X work with Y?”
Also with my blogging I have gotten alot of requests on email about different topics, and sometimes it might go days before I even have the time to respond! Not because I don’t want to, just that there are only 24 hours in one day, and my day to day schedule is pretty full.
Now spending time on forums it pretty time consuming and just waiting for a reply from someone, but nowadays I find myself moving more and more away from forums and move more into Slack.
Slackis a real-time messaging tool, which I now use to collaborate with many different partners/vendors/programs and such its an easy way to IM with others. Now a while back I decided to create a Slack Team dedicated to NetScaler and today we have about 40 people in the different channels there, which is an easy way to get in touch with alot of knowledgeable people if you just want to ask a question or want to discuss features 
And a couple of days I ago I also created a Slack Channel just for the purpose of XenDesktop / XenApp as well, where people are joining slow and steady.
If you want to join either of these channels, send me an email to [email protected] and ill get you invited.