So I see more and more questions regarding Office365, and therefore I suggest looking on this exam , Administering Office 365 for Small Businesses 74-325 https://www.microsoft.com/learning/en-us/exam-74-325.aspx
I have taken the exam so therefore I wanted to create a study guide to make it easier to study for this exam. First of I suggest looking at the jumpstart on Microsoft Virtual Academy which covers most of the topics. (This requires a MVA account) http://www.microsoftvirtualacademy.com/training-courses/administering-office-365-for-small-business-jump-start
Important to note that this exam is purely multiple choice and remember to read the questions carefully.
Also remember to take note of the different PLANs and the amount of users and what it includes in data storage.
I have also added technet articles under each topic. So this is what the exam covers:
-
Provision and manage users, groups, and domains
-
Create users; configure user and group properties and settings; manage user licenses and subscriptions; Bulk Add Users Wizard (CSV import); use Microsoft Online Services Directory Synchronization Tool to provision and manage users and groups; recover identities and users; add and verify domains; Microsoft Online Services module for Windows PowerShell
-
User administration –> http://technet.microsoft.com/en-us/library/office-365-user-account-management.aspx
-
Add and verify domains –> http://technet.microsoft.com/en-us/library/office-365-domains.aspx
-
PowerShell module –> http://technet.microsoft.com/en-us/library/jj151815.aspx
-
-
Manage roles
-
Office 365 administrator roles; delegated administration; Exchange role-based access control (RBAC) roles, including management role assignment policies for users
-
Users and RBAC –> http://office.microsoft.com/nb-no/office365-suite-help/tilordne-administratorroller-HA102816050.aspx?redir=0
-
Assigning users and roles –> http://onlinehelp.microsoft.com/en-us/office365-enterprises/ff637584.aspx
-
-
Prepare the client computer and configure remote connectivity
-
Prepare the client computer (prerequisites, desktop integration, Group Policy settings, manage desktop shortcuts, Microsoft Online Services Sign-In Assistant); troubleshoot remote connectivity issues (Windows Firewall and network firewall for Lync, Exchange, and SharePoint); autodiscover and service location, trusted zones; configure remote administration (enable administrator for remote Windows PowerShell, Exchange Management Console), Office Professional Plus 2010
-
Client Support –> http://technet.microsoft.com/library/office-365-system-requirements.aspx
-
Ports and protocols users by Office365 –> http://technet.microsoft.com/en-us/library/hh852522.aspx
-
Deployment Office365 Proplus –> http://technet.microsoft.com/en-us/library/gg998766(v=office.15).aspx
-
-
Manage mailboxes, contacts, and groups
-
Single item recovery; recover mailboxes; migrate mailboxes; Email Migration Wizard; configure global policy settings, including Outlook Web App mailbox policy and Exchange ActiveSync policies; security and distribution groups (moderated, restricted, dynamic, and self-service)
-
Manage devices in ActiveSync –> http://help.outlook.com/en-us/140/ms.exch.ecp.activesyncaccess.aspx
-
Item recovery Office365 –> http://help.outlook.com/en-us/140/hh125820.aspx
-
Migrate options office365 from Exchange –> http://support.microsoft.com/kb/2798131
-
-
Manage messaging security and compliance
-
Antivirus/antispam (Exchange Online Protection); Exchange Data Loss Prevention; S/MIME; Information Rights Management (IRM); journal rules; certificates; Mutual TLS (MTLS); create and manage retention policies and retention tags; administrator audit logging; mailtips; litigation hold; archive mailbox (personal and online) –>
-
Complliance –> http://technet.microsoft.com/library/exchange-online-message-policy-recovery-and-compliance.aspx
-
Ligiation hold office365 –> http://blogs.technet.com/b/exchange/archive/2013/12/11/litigation-hold-and-in-place-hold-in-exchange-2013-and-exchange-online.aspx
-
Mailtips Offic365 –> http://help.outlook.com/en-us/140/ff872400.aspx
-
-
Manage Lync in an Office 365 environment
-
Configure Lync services; configure federation and public IM connectivity (PIC); configure user settings (audio/video, file transfer, dial-in audio conferencing settings) –>
-
Lync Administraton –> http://technet.microsoft.com/library/lync-online-administration-and-management.aspx
-
Enabling features in Lync Online –> http://onlinehelp.microsoft.com/en-us/office365-enterprises/hh416768.aspx
-
-
Manage site collections
-
Create site collections; manage site collection properties (quotas, owners, administrators, and external user policies); create and configure the public website
-
Creating site collection and defining quotas –> http://office.microsoft.com/en-us/windows-sharepoint-services-it/configuring-site-collection-quotas-and-locks-HA001160794.aspx
-
Setting public website Office365 –> http://office.microsoft.com/en-us/office365-sharepoint-online-enterprise-help/set-up-a-public-website-HA102476205.aspx
-
-
Manage user profiles
-
Configure user and organization properties and policies; manage social tags and notes; configure MySite properties; manage audiences
-
Create audiences –> http://office.microsoft.com/en-ca/office365-sharepoint-online-enterprise-help/manage-audiences-HA102466380.aspx
-
-
Manage sites
-
Manage team site; external user permissions; send external invites; create permission sets; define roles and groups; site templates; solution and feature framework (activating, deactivating, sandbox solutions); mobile device support; Recovery and Recycle Bin
-
Mobile Device support –> http://technet.microsoft.com/en-us/library/office-365-mobile-devices.aspx
-
Recycle Bin –> http://office.microsoft.com/en-001/office365-sharepoint-online-enterprise-help/restore-content-with-the-recycle-bin-HA102825651.aspx
-
External user permissions and invitations –> http://office.microsoft.com/en-us/office365-sharepoint-online-small-business-help/manage-sharing-with-external-users-HA102849862.aspx
-
-
Manage public-facing website
-
Create a public website with the default domain; create a public website with a custom domain name; change the domain name of your existing public website; view the public website DNS information
-
Configuring pulblic website and domain –> http://office.microsoft.com/en-us/office365-sharepoint-online-enterprise-help/set-up-a-public-website-HA102476205.aspx
-
Finally a study guide!! Thanks so much 🙂
Reblogged this on TheITspecialist – Graham Hosking and commented:
I don’t normally re-post things from other people’s blogs however I came across this comprehensive list of training articles for anyone that’s looking to implement, management and support an Office 365 environment. It goes through things like exams, managing users / roles, preparing client machines, managing mailboxes, etc….
Take a look it’s pretty ace. Many thanks to Skrevet.
Pingback: Office 365 Training List | TheITspecialist – Graham Hosking